Your Account

Manage Your Account

Have you forgotten your password? Not sure if we’ve received your latest account payment? Have a question for our Billing Department? We’re here to help.

The Account Information links below give you instant access to manage these aspects of your account, plus several more, 24×7. Select from any of the options below:

Account Cancellations: If you no longer need your account, canceling it is as easy as following the simple steps provided.
Account Suspensions: Here, you’ll find NTT Communications’ restoration policy for suspended accounts, as well as the most common reasons behind account suspensions.
Credit Information: Submit a request for a credit or an adjustment. View our policy on some of the most common credit and adjustment requests.
Contact the Billing Department: Here, you’ll find the most direct routes to contacting the NTT Communications Billing Department, and who can best fulfill your individual account needs.