Enterprise Monitoring and Maintenance

Monitoring Services

Proactive monitoring of your outsourced infrastructure can be the difference between success and failure. In fact, early detection of a problem can result in significant savings—both personnel costs and the cost of lost business. That's why NTT America Enterprise Hosting offers a full range of Monitoring and Maintenance solutions. With NTT's Monitoring and Maintenance services customers can reduce the chance of a failure but also restore service more quickly when something goes awry.

Core Monitoring

NTT America provides a comprehensive set of monitoring tools as standard with Dedicated Hosting services. These tools enable customers to monitor the vital signs of their solution in real time via the Customer Portal.

Core Monitoring provides monitoring in five fundamental areas:

  • Core Elements — covering hardware and internet protocols
  • Server Vital Signs — key performance indicators for the Operating System running on the servers
  • Firewall Vital Signs — monitoring the key elements of the security solution
  • Managed Storage Vital Signs — up to date performance of file systems
  • Load Balancer Vital Signs — monitoring traffic through the dedicated load balancer

Download our datasheet on Core Monitoring to learn more.

Detailed Status Reporting

Core Monitoring delivers an unprecedented level of detail, all available through the NTT America Customer Portal. As an example, the following table shows what the monitoring elements are for server ports, content and internet protocols:

Monitored Component ICMP TCP HTTP HTTPS DNS FTP SMTP POP3 IMAP4
Service Level check check check check check check check check check
Total Time check check check check check check check check check
Lookup Time check check check check   check check check check
Connect Time   check check check   check check check check
Response Time     check check check check check check check
Download / Transfer Time   check check check   check   check check
Upload Time             check    
Avg/min/max RTT check                

Contact Us

NTT America provides hosting and Infrastructure as a Service, including Monitoring and Maintenance, to organizations of all sizes. Regardless of your size, structure, or focus NTT America can help you from start > growth. Learn more about our flexible Monitoring Services by contacting our expert sales consultants at 1-888-EH1-STOP or by email.

Enterprise Hosting Solutions

Next Step

To speak with one of our hosting solutions experts, call us now at1-888-EH-1STOP (341-7867)


Resources
Data Center Locations
United States:
  • San Jose, CA
  • Sterling, VA
  • Ashburn, VA
  • New York, NY
Global:
  • Frankfurt, Germany
  • London, England
  • Madrid, Spain
  • Paris, France
  • Singapore, Rep. of Singapore
  • Tokyo, Japan